Our stationary and online shop is only in Warsaw/Poland. Other countries and cities we serve with the help of couriers and the Post.

Deadline for Your orders is dependent on several factors: method of payment, method of delivery, availability of products and whether the product is engraved or not. For example, if the product is marked on our site as accessible and is not engraved, such orders are shipping within 24 hours.

No, you can shopping as an unregistered guest.

Yes, of course.

Please check your spam folder or please contact with us.

The customer has the right to cancel an order before its shipped. After receiving ordered product You have 14 days to return it (of course If You don`t want it).

Sadly no.

For 2 years

This is the width of the lines of writing. Width size "F" is defined as a thin line.

"Rollerball pens are pens which use ball point writing mechanisms with water-based liquid or gelled ink, as opposed to the oil-based viscous inks found in ballpoint pens. A fountain pen is a nib pen that contains an internal reservoir of water-based liquid ink and needs little or no pressure to write. Fountain Pens are often treated as luxury goods and sometimes as status symbols however they may also serve as an everyday writing instrument."

Each Waterman product is packaged in the oryginal Waterman blue BOX.

"Many fountain pen aficionados assume that gold trumps steel, and if 14K gold is good, 18K just has to be better. That is not really true. Let`s look first at longevity: the answer there is obvious. The most corrosion-resistant chemical element known is gold. But pure gold (24K, or 1000 by European measure) is no good; it is too soft, malleable, and ductile.But when it is alloyed in appropriate proportions with suitable combinations of other elements (silver, copper, nickel, etc.) it becomes harder. Generally 14K gold is the best, 10K gold and palladium silver are also surprisingly good, 18K gold is good but not the very best; and while steel nibs are much less costly, they can still be very good indeed."

In each model it is possible. The Converter is pre-installed in Sonnet Original, Sonnet, Premier i Duofold.

The best way - use warm Water. Several times.

A gel refills uses ink in which pigment is suspended in a water-based gel. As the ink is thick and opaque, it shows up more clearly on dark or slick surfaces than the typical inks used in ballpoint or felt tip pens

This information usually find on a white box cover.

Yes, our client receives email confirmation of shipment and tracking number.

Engraving will be on the cap of the pen or on the pen`s body. We offer engraving with up to 45 characters (this includes spaces)

It`s placed inside the lid of the Waterman box.

It is made of laminate engraving (special plastic)

It is a precision laser engraving.

Most writing instruments can be engraved. Engraving is marked with a special icon.

By e-mail or you can use our special engraving editor. Available after clicking on the waterman selected product.